Comments on: Dell PowerEdge SC1435 Review http://blog.stuart.shelton.me/archives/34 Normal service will be resumed shortly... Mon, 23 Jan 2012 20:24:47 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Wendell Nichols http://blog.stuart.shelton.me/archives/34/comment-page-1#comment-95214 Wendell Nichols Mon, 23 Jan 2012 20:24:47 +0000 http://blog.srcshelton.miltonroad.net/?p=34#comment-95214 I wish I had read this before I bought a supermicro server. Its a capable enough machine but its louder than the furnace, washer and dryer all combined! No one in the house can sleep and I can't get my money back :( I measured it at 80 db idling and up to 100 when under load. Now I'll have to buy a separate (expensive) soundproofed rack to contain it. wcn I wish I had read this before I bought a supermicro server. Its a capable enough machine but its louder than the furnace, washer and dryer all combined! No one in the house can sleep and I can’t get my money back :(
I measured it at 80 db idling and up to 100 when under load. Now I’ll have to buy a separate (expensive) soundproofed rack to contain it.
wcn

]]> By: Mervyn Thomas http://blog.stuart.shelton.me/archives/34/comment-page-1#comment-7780 Mervyn Thomas Sat, 25 Jul 2009 07:12:31 +0000 http://blog.srcshelton.miltonroad.net/?p=34#comment-7780 Our customer service experience has been very different from yours. We have had one of these boxes for a year - and have been generally happy with it. The problem came when we wanted to upgrade the memory. We spent almost $900, and got nothing for 3 weeks. They never returned by phone calls, they never answered my email enquiries. Then the memory arrived - and it was the wrong memory; not what we ordered. They sent us memory for an intel chipset despite our having correctly ordered the memory we needed. It doesn't physically fit the board. Then the fun started. I made numerous phone calls being transferred from customer service to tech support to customer service to tech support .... The tech support guys were fine, but the customer service people would not accept that there was a problem. They are still sitting on almost $900 of my money, and I have a load of memory I didn't order and which is useless to me. I don't think I'll be buying Dell again - which is a shame because the box itself is very good value. Our customer service experience has been very different from yours.
We have had one of these boxes for a year – and have been generally happy with it. The problem came when we wanted to upgrade the memory. We spent almost $900, and got nothing for 3 weeks. They never returned by phone calls, they never answered my email enquiries. Then the memory arrived – and it was the wrong memory; not what we ordered. They sent us memory for an intel chipset despite our having correctly ordered the memory we needed. It doesn’t physically fit the board. Then the fun started. I made numerous phone calls being transferred from customer service to tech support to customer service to tech support …. The tech support guys were fine, but the customer service people would not accept that there was a problem. They are still sitting on almost $900 of my money, and I have a load of memory I didn’t order and which is useless to me.

I don’t think I’ll be buying Dell again – which is a shame because the box itself is very good value.

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